Make room for care.

An electronic medical record for running your own practice. Booking, patient records, video visits, documents and billing together, with local AI to help prepare notes for your review.

Sunlit leaves in an illustrative botanical study
Rooted in care.Illustrative botanical artwork
An EMR for everyday practiceNotes you review and approveGuided practice setup

Inside the EMR

The tools to run
your practice.

Appointments, records and the work around every session.
Choose a branch to look inside.

Sentinel appliance illustrationAn illustrated local appliance at the centre of the practice's tools. Hardware appearance and configuration vary.sentinel
Sentinel EMR

A place for your practice.

System illustration · hardware varies
Appointments

Appointments

Appointments & self-booking

Offer self-booking around your working hours and session lengths. Review requests before confirmation, then manage appointments in one calendar.

A week of fictional appointments in the Sentinel calendarView screenshot
Actual interface · fictional demo
Patient records

Patient records

The record, ready for your session.

Keep patient details, appointment history, clinical notes and documents together. Open the record before a session and return to it afterwards.

A fictional patient profile with notes, intake and documents tabsView screenshot
Actual interface · fictional demo
Intake & portal

Intake & portal

Before they arrive.

Build intake questionnaires and send patients a link to complete them. The client portal keeps appointment details and messages close to hand.

The intake form delivery controls for a fictional patientView screenshot
Actual interface · fictional demo
Video visits

Video visits

A room for remote care.

Meet in browser-based video rooms hosted on your own system. Joining links sit alongside appointments. Video visits and public booking need network connectivity.

  1. Book a session
  2. Share the joining link
  3. Meet in your video room

Illustrative workflow

Notes & local AI

Notes & local AI

Your notes. Your sign-off.

Write from scratch or use your own templates. Local AI can prepare an unsigned draft; the clinician reviews, edits and signs the final record.

An unsigned manual demo note with editing and clinician sign-off controlsView screenshot
Actual interface · fictional demo
Documents & signing

Documents & signing

From consent to completed record.

Send documents for signature through self-hosted DocuSeal. Completed PDFs are filed with the patient record. Document delivery needs configured email.

  1. Send for signature
  2. Your client signs
  3. File the completed PDF

Illustrative workflow

Billing & payments

Billing & payments

Keep the admin in view.

Create invoices, track outstanding and paid sessions, and issue receipts. Connect your own Stripe account for online payments; Stripe processes those transactions.

Fictional invoices in the billing workspace, with Stripe disconnectedView screenshot
Actual interface · fictional demo
Calendar & email

Calendar & email

Connected to your working day.

Send confirmations and reminders through your email provider. Calendar invitations and read-only subscriptions need access to your private feed; changes in another calendar do not sync back.

  1. Confirm by email
  2. Add the calendar invitation
  3. Subscribe for updates

Illustrative workflow

Appearance

Appearance

Make it feel like your practice.

Use your practice name, logos, colours and fonts across the console, booking pages and client portal. Pick a theme or start from your own brand colour.

Appearance settings with theme palettes, brand colour and a live previewView screenshot
Actual interface · fictional demo

Connected services need configuration. Local AI does not mean every practice connection works offline.

Where local AI helps

A little help
with the paperwork.

Local AI helps turn session material into an editable draft and find information in selected patient notes. You decide what belongs in the final record.

Support for the work.
Space for the person.

From a consented recording

Start with a draft.

For recorded video sessions with consent, local transcription and a local language model can prepare a note in your chosen format. The recording and drafting are separate from your approval of the note.

Working in your templates

Shape the documentation.

Write your own notes or ask local AI to refine an unsigned draft using a practice-defined template. Check the wording, add what matters and sign the final document yourself.

Looking back at a patient record

Ask about the notes.

In the local AI workspace, select a patient’s notes and intake collection to ask questions about the filed material. Check answers against the actual notes; retrieval can miss details.

AI can make mistakes. The clinician reviews, corrects and approves the final record. It does not make clinical decisions or sign notes for you.

Starting a practice

From setting up
to your first appointment.

For a new practice, guided setup begins with your name, hours and services. We work through equipment, access and the connections you need with you. Existing records and specialist integrations need their own assessment.

Talk through your setup
  1. Make it yours.

    Add your practice name, contact details and branding. Set up the practitioner profile patients will see.

  2. Plan your appointments.

    Set working hours, session types, fees and booking rules. Prepare the intake forms and document templates you need.

  3. Connect your services.

    Configure your email provider and, if you want online payments, Stripe. Check video rooms and calendar invitations.

  4. Check before opening.

    Review readiness and public addresses before go-live. Publishing requires an explicit confirmation, so you choose when booking opens.

Privacy, with a clear explanation

Some things
should stay close.

Transcription and AI note drafting happen on your own Sentinel, not a cloud AI service. We also explain the connections your practice needs around it.

On your own system

  • Transcription of recordings made with consent
  • Draft notes for the clinician to review
  • Your practice workspace and its records

Connections we discuss

  • Video appointments and remote access
  • Email notifications and payments
  • Updates, backups and links to other tools

Local AI does not mean every feature is offline or that no data ever leaves your system. We work through access, consent, retention and outside services with you before setup.

A few things you may be wondering

Let’s make
things clear.

Who is Sentinel EMR for?

Independent clinical practices that want appointments, records and documentation together, with private AI on their own system. Our experience comes from a working clinical practice. We talk through your specialty, team and existing tools before recommending a setup.

Does the AI make clinical decisions?

No. It helps with transcription and draft notes; it does not replace clinical judgement. AI can make mistakes or leave things out. The clinician checks the source material, corrects the draft and approves the final record.

Does everything work without the internet?

Transcription and AI note drafting can run on your own Sentinel after setup. Video appointments, remote access, email, payments, updates and off-site backups can need a connection or an external service. We explain those dependencies before setup.

How does it connect to my calendar?

Sentinel sends appointment invitations and provides a read-only subscription feed for compatible calendar apps. Changes in another calendar do not sync back. The app needs access to your private feed, so we check the connection during setup.

What about the records and tools we already use?

We start there. Moving records and connecting specialist tools needs a careful assessment of your formats, workflows and retention requirements. Migration and integrations are scoped with you, not assumed to be ready-made.

Does local processing make my practice compliant?

Not on its own. Sentinel is built with privacy safeguards to support HIPAA and GDPR requirements: patient data stays on your own system, and recordings and AI drafting are used only with consent and your sign-off. But compliance belongs to your practice and depends on your organisation, location and setup. Access, consent, retention, contracts and backups still need review. This page does not claim a compliance certification or clinical-outcome validation.

A conversation, not a commitment

Start with
your practice.

You don’t need a technical brief. Tell us how your days work, what feels cumbersome and what you’d like to keep close. We’ll explore the fit together.

We’ll talk through

  • Your appointments, notes and everyday work
  • The records and tools you already use
  • Privacy, access and keeping records safely
  • Equipment, setup, training and support
sales@custodia-privacy.com
Your next step

Let’s talk about your practice.

Tell us a little about your practice. We’ll send it to the Sentinel team and reply by email.

We use what you send only to answer your enquiry. Please don’t include patient records or other confidential material. Privacy notice.

Part of the Sentinel family. Made for the way you care.

All Sentinel use cases